Privacy Policy

In compliance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and other applicable regulations, Luvo Clock makes available to its clients, users and visitors this Privacy Policy , through which the use, processing and protection of personal data collected through our online store is informed.

1. Responsible for the processing of personal data

The entity responsible for processing your personal data is Luvo Clock , who will be in charge of collecting, storing, protecting and using the information that you voluntarily provide through our website and official contact channels.

2. Personal data we collect

The data we may request includes, but is not limited to:

  • Full name
  • Email
  • Telephone number
  • Mailing address
  • Payment details (we never store full card information; payments are securely processed by authorized third parties such as: Shopify Payments, PayPal and Mercado Pago )

Personal data will be used for the following purposes:

  • Process and ship orders placed in our store.
  • Issue payment receipts or invoices, if required.
  • Provide information on the status of orders and shipments.
  • Address questions, customer service requests, and provide clarifications.
  • To inform about promotions, launches and news from Luvo Clock (when the user expressly authorizes it).

Your personal data will not be shared with third parties, except in the following cases:

  • Logistics and courier service providers to deliver your order.
  • Payment service providers and collection platforms, to process transactions securely.
  • When there is a legal requirement from competent authorities.

5. ARCO Rights (Access, Rectification, Cancellation and Opposition)

You have the right to access, rectify, cancel, or object to the processing of your personal data. To exercise these rights, you must send a request to the email address: hola.luvoclock@gmail.com , clearly indicating the right you wish to exercise.

6. Security measures

At Luvo Clock, we implement administrative, technical, and physical security measures to protect your personal data against loss, alteration, destruction, or unauthorized use.

7. Use of cookies

Our website may use cookies and similar technologies to enhance user experience, analyze site traffic, and remember browsing preferences. Users can disable the use of cookies directly through their browser settings.

8. Changes to the Privacy Policy

Luvo Clock reserves the right to modify or update this Privacy Policy at any time. Modifications will be published on our website and will take effect immediately.

9. Contact

If you have any questions or comments about this Privacy Policy, you can contact us at:
 📧 hola.luvoclock@gmail.com